Reviews

JASON, AMIR, JOHN and NATE worked on my new heating systemEXTREMELY PROFESSIONAL, EXTREMELY DILIGENT, HARD WORKING, METICULOUS EXCELLENT JOB, HIRE THEMD Klein

Excellent company to do business with....thank you for the generator and the mini splits

After choosing to rebuild after a total housefire, we decided to install a ground loop geothermal system for the new home. Harry promptly scheduled/arrived to see the site and work up a quote. His quote was very fair for the market and he had a tight relationship with the builder of the home. Together, he and the builder designed the most efficient HVAC layout and coordinated their time to ensure system was installed as timely as possible. It was a difficult project due to the harsh and wet seasons we had experienced but the end result was well worth it! The system is extremely efficient and pushes air very well. We couldn't be happier with the results and our electrical bill is also showing the proof in cost savings. Harry's team did great work and the manifold, duct work, and geothermal unit are very neat and orderly in the basement. I highly recommend Country Suburban for your HVAC needs!

I highly recommend Country Suburban Heating & Air Conditioning. Their team was professional, knowledgeable, thorough, and genuinely cared about getting everything done correctly. They took the time to identify issues others had missed, explained everything clearly, and made sure the system was working properly before they were finished. Reliable, honest, and excellent service from start to finish. I’m extremely grateful for their help and would absolutely recommend Country Suburban to anyone looking for a company they can trust. Sabrina Paladino

They made everything easy.\n And they stick by their product.

Great company and great guy, returns messages with questions as I would expect .

Family owned. Great service.

Country suburban has been at my place many times to service my furnace and my hot water on demand very quick and reliable great price we highly recommend them

Country suberban did a great job replacing air conditioner. It works great.

Can't say enough about Country Suburban! Went through a horrible flood and lost my furnace. Harry and his team went above and beyond to make sure I had the right system for my house along with the most prompt service I have ever received. Every part of the process was made easy between the customer service, quoting and the techs coming out for install. If your looking for a company that is reliable, caring and great in price don't skip out on Country Suburban. They will take care of you like there own. Thanks again Harry and your team.

Great customer service. Harry went above and beyond. They came ASAP to fix my A/C during the hottest days of season. Appreciated greatly. Highly recommend.

I have had New service and repairs done by Country Suburban. Always been very professional and very reasonable on pricing. I highly recommend them.

Excellent service.

UPDATE - July 2026. I really don’t think there are enough stars to give this company. After they installed the new furnace and AC air handler in the basement, it decided to stop working for some mysterious reason. No AC at all. Called the emergency number, was called back in less than an hour by a technician, and was in my driveway an hour after that. Diagnosed the issue (blown fuse on the control board). Tech explained everything he was doing and had the system up and running again in under an hour. Couldn’t be happier with the service department and the company as a whole. Call them. You won’t be sorry. UPDATE - April 2026. Stopped by the Home Show in Utica earlier this year and talked to Harry about possibly looking at mini-splits or other options for my house. During his estimate visit, we talked about numerous options, and opted to have the furnace replaced based on age and poor duct design during original owners tenure. Long story short, we settled on a price,and shook hands. Jason and his crew (Sorry guys - I forgot everyone’s name😪) showed up and began the install process. The entire crew was courteous, professional, and knowledgeable. As a tradesman myself, I can appreciate good work done by good workers. This is my third time dealing with Country Suburban for pretty major stuff in three years, and every time has been a pleasant experience. They have earned a repeat customer for life. ORIGINAL REVIEW August 2023 Just bought my house a few months ago, and the AC condenser failed on the hottest day of the year. I tried calling other companies, and was told that it would be a week or two before they could even think about coning out to look at it or they weren’t answering the phone at all. I aclled Country Suburban, an actual helpful person answered the phone, and they were able to come out that day to diagnose the problem. Not being able to repair the 20 something year old unit, they were able to replace the condenser the next day. The techs showed up on time, were very professional and courteous and ensured that everything was working perfectly before leaving no evidence they spent hours working in my basement and outside. Awesome company and highly recommend.

Great service

No need to call anyone else ,they go above and beyond and do great Quality work , residential or business ether or way they are the way to go !

Competent, Reliable and Trustworthy Service from Harry. I can't say enough about Country Suburban. Thank you so much. Thomas Burns

Installation and service was fantastic.

Harry and his team are top notch. They are very professional and stand behind their work. Great people to do business with.

Harry and company installed air source heat pump and whole house generator. Installation was complex and I am detail oriented. Crews showed up in AM, worked all day, listened to my concerns and gave me a great installation. After a few months in service I can honestly say system is efficient and better than I had hoped. I am very happy I selected Country Suburban for the new systems. The office staff and tech staff have all been very responsive.

I had an air conditioner installed and got a super price from Harry. Three other companies suggested a larger BYU and according to my home square footage Harry was spot on. The from Country Suburban saved me $750 over their competitors.I am very happy with the service and they are so nice to deal with.

Harry sent his tech to repair our A/C the same day , which in this heat was greatly appreciated. He was professional and knowledgeable and figured out the problem quickly. We ve always had good luck dealing with Country Suburban.