Reviews

Can't say enough good things about Country Suburban and Harry Gee. After getting my first estimate from Harry, I did my own thorough research, and had some concerns with the equipment he was recommending, and he listened to my concerns and worked with me to get the system I was looking for and since he had the model I was interested in on hand, the crew came the very next morning and had the system installed and running in a matter of hours. I am more than impressed with the professionalism and the quality of care that Harry and the Country Suburban team afford they're customers, highly recommend them for your HVAC needs.

Technicians are always so polite and respectful! We are very satisfied with our pricing and purchase.

I called Country Suburban this morning. They were very helpful during such a busy time. They said they would send someone as they checked the schedule. A few hrs later; a polite professional young man showed up by the name of Jeff McCloud. He came in and addressed the thermostat and went on to check the furnace and the wiring , within no time, I had my heat on. Im very happy with the customer service and with the repair and cost. I recommend Country Surburb and for great Furnaces and matenance calls for all furnaces in central NY. Here we are , years later, loving the furnace that country suburban installed. I'm always in such a hurry; I went to shut furnace down while I was existing my building and I accidently touched the wrong button. I slowed down, gathered my thoughts and I know that no matter who I call for a service call, no matter what appliance; there is a charge because we do not live in a free world! I would had called country Suburban and then I remembered, when this was installed: they put the best thermostat on it. It's digital and they told be to slow down, focus on the proper settings and all works exactly to the settings that we use. I had accidently hot 'cool and fan' once I focussed, I set it properly and the heat started to flow again. This furnace has been the greatest and I know that I saved a service charge by using common sense I'm so happy with Country Suburban, the stove and service, I'm sure to get another one with our next property!

Thanks Harry for procuring my outside unit for my mini split! And thanks to the two technicians who promptly installed it on this blustery day with 2 ft of snow on the ground! You guys are amazing!

Harry and company were amazing , they beat the best estimate by a thousand dollars, had my new furnace installed by the next morning . Tech's were very professional and cleaned the work areas. I would recommend this company to anyone.Thanks again Harry and crew.

Shout out to Jason, thanks!

We had a generator installed. I am very pleased that they were so accommodating and got our installation in such a quick time frame. Friendly and professional installers who took the time to explain our new generator to us. Thank you!

Jeff did a great job. Great install of my Honeywell thermostat. Quite higher price than expected.

They where very Courteous and Quick to make sure we got our new furnace. You couldn't ask for friendlier people. They made sure everything was working good when they left. They even made sure everything was nice and cleaned up when they left. Thank you so much

Jeff was outstanding. Suburban confirmed appointment, arrived on time, very through, exhaust, adjusted propane psi, condensate system, ignigter, cleaned detector...very excellent job

Very pleased. Installers efficient neat and did a great job. Harry followed up with us. Highly recommend.

Craig was awesome and very helpful!!! Definitely recommend them!!

Jeff G and Jason did a great job! Very professional and knowledgeable. From start to finish, the team was very helpful! Highly recommend!!!

Craig is awesome. Very knowledgeable on the job he's doing

Very professional place.

Wonderful experience. Beautiful product. There definitely the people 2 call. Very fast from when I put the order in 2.

The installation was quick and easy and Craig was very helpful, courteous and kind.

I don’t usually leave reviews, but this company deserves a great one. My AC system went down Thursday before Memorial Day weekend. The company sent a rep named Kyle out that day to look at it. My condenser unit was 25+ years old, and I had planned on replacing it, just not this soon. I got a fair quote for a new 3 ton condenser, coil, lines, the whole works. Zack and Jason showed up the next day, on time and had the system completely replaced and running by the end of the day. Very courteous, very professional installers. I plan to call Country Suburban back to maintain the heating system as well.

Thanks Nick for getting things for my system straightened out.Awesome job.

Same-day service! Service man was a very nice guy and very knowledgeable!! Thank you!!

I had an excellent experience with Damien from County Suburban. He was extremely professional and thorough in his work. Damien quickly diagnosed the issue with my air conditioning unit and explained everything clearly. His expertise and efficiency were truly impressive. I highly recommend Country Suburban and Damien for any HVAC needs!

Damien and Mike arrived on time first thing this morning for a furnace and A/C tune up. They divided and conquered to create efficient use of their time. Super friendly service as well!!

Country Suburban did a wonderful job installing air conditioning in our beautiful, old stone house. We have found that with climate change our previously OK upstairs bedrooms had become too warm too much of the year. It was time to consider AC. BUT we did not want a unit that would blemish the beauty of the old stone house. So unsightly plastic ducts on the exterior wall could not be part of the equation. Country Suburban understood our sensibilities and found a creative way to route the ducts inside the house, also without causing damage to the interior look. All in all a very well conceived and executed installation. Thank you Country Suburban!

We had yearly ac check up done by Michael C..and Damien...both were friendly an courtes job was done well ..thank you